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oak:tutorials:troubleshooting

This is an old revision of the document!


How to know if your Oak has gotten the inital update:

Your Oak will blink rapidly for about 20-40 seconds while it updates when the config app says it will.

The config app will show your Oak as connected to the cloud at the end of the setup process.

If it does not re-run the config app, if that still does not work you can also check the following:

The Oak will blink a new pattern when the update is complete and loaded: 0.5 seconds off, and then three blinks of 0.1 second, and then this repeats. (If someone can drop a gif of it here that'd be awesome). This pattern will only blink right after the update and when you enter config mode, not when you have a sketch running.

If you use the config app and get to the step where it displays your networks, it will show your version number at the bottom of that page. Any number greater then 0 means you've successfuly installed the inital update.

When connected to the Oaks AP - http:\\192.168.0.1\system-version will return a number (404 Not Found means it hasn't updated).

If your Oak continously fails to get the first update:

Move your Oak 2-3 rooms away from your WiFi router. The Oak has very strong signal and when placed next to another device with a strong signal like your router this can cause them to lose their connection to eachother or experience a high rate of errors. This seems to be especially sensative during the first update.

Try another WiFi access point, people seem to have lots of luck with mobile phone access points. Again this only applies to the initial setup update.

oak/tutorials/troubleshooting.1455278656.txt.gz · Last modified: 2016/02/12 04:04 by digistump