I had issues on getting my W10 laptop to connect to the oaks wireless, and gave up as I suspect it was a conflict between either my intel wirelsss and the oak, or that the channel the oak was broadcasting on was the same as my routers, and the laptop couldn't deal with that. I just used my tablet to do all the connect to oak stuff, as it was pretty reliable for that. Unfortunately, I don't think that is what you really wanted to hear!
Pete